Archive for August, 2012

Is Utility Customer Service Powerful Enough?

According to statistics from Consumer Focus, customer service performance in the UK utility sector is improving. Although complaints fell overall by 7%, results vary widely by individual companies, with complaints actually increasing against some utilities including EDF Energy. The UK government has recently launched new measures providing compensation for customers who are overcharged, supporting the […]

SDG&E Receives Prestigious Award for Nation’s Most Advanced Smart Grid

POWER magazine has awarded San Diego Gas & Electric its 2012 POWER Smart Grid Award. Jim Avery, senior vice president for power supply at SDG&E said, “This advanced network is the key to unlocking the full potential of renewable energy while maintaining reliability, and offering customers more choice, convenience and control of their energy usage.” […]

Fact Sheet: How Much Does Fracking Really Affect Climate Change?

Blogger Robert Rapier discusses arguments on both sides of the Keystone XL Pipeline debate. Calling for “truth in advertising,” Rapier says “the debate should be on the basis of factual information,” not hyperbole and opinion. Rapier favors the pipeline, believing it would improve U.S. energy security, reduce our oil dependence and create new jobs. Offering […]

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