Record-Breaking Customer Satisfaction Continues for Energy Utilities
According to a report by the American Customer Satisfaction Index (ACSI), customer satisfaction for energy utilities has improved for the seventh year in a row. Their benchmark for the utility sector improved 0.9% to a total of 77.4 out of 100, which is the highest level since 1994. The increase held across the energy utilities, […]
Rural Co-Ops Hold the Secret to Energy-Efficiency Success
Rural electric cooperatives (co-ops) linked with energy-efficiency financing programs could be the answer to overcoming residential barriers. The article looks at the advantages for co-ops. According to experts at The National Rural Electric Cooperative Association (NRECA), there are key factors allowing for successful co-op financing programs. Co-ops measure eligibility differently, finding ways to circumvent poor credit. They […]
