Public Outreach Vital For Successful CCS Projects

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Industrial Info Resources SUGAR LAND–July 28, 2009–Written by John Egan for Industrial Info Resources (Sugar Land, Texas)–Successful carbon capture and storage (CCS) projects require extensive public outreach as much as rigorous engineering and sound economics, several speakers told a carbon sequestration conference in Houston last week. “Public outreach is a big deal [for CCS projects], it is a work process … Read More

OK, So Your Customers are Mad–Now What?

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Utilities have found themselves crossing swords with customers over price increases, construction projects, executive compensation, and environmental issues.  What are utility communicators and marketers doing to rebuild relations with customers? Read More about Rebuilding Relationships