Rate Case Communications: Why This Time It’s Different

AdminUtility Customer Satisfaction, Utility Marketing, Utility Rate Case Communications

Natural gas prices are up sharply. Coal prices are also up. The long-term declines in costs to build renewable energy seem to have paused. Skilled craft labor is in short supply. Supply chain bottlenecks persist. Transformers have a three-year wait time. All of that means it’s time to activate your rate case communications plan, because you need to talk to … Read More

Utility Rate Case Communications: Do It Right

AdminBlog, Customer, Effective, Messaging, Utility Communications, Utility Marketing, Utility Rate Case Communications, Utility Stakeholders

Among policymakers, there’s a lot more talk about energy infrastructure these days, following the catastrophic Texas power blackouts and the Biden administration’s $2.25-trillion infrastructure plan. That means rate cases and rate case communications. U.S. electric utilities invested about $40 billion to build new transmission projects in 2019, a sharp increase over earlier years, according to the U.S. Energy Information Administration … Read More