Helping Utility Communicators
The COVID-19 pandemic is stretching all of us, especially the energy company communicators and marketers who are working overtime to keep employees, customers and communities informed. During this "all hands on deck" time, when resources are focused on the current crisis, other less-vital projects may get pushed back.
If your company needs help drafting copy for annual reports, community investment reports, customer newsletters or environmental stewardship reports, EEC is here to help. You can check out our work samples here. Contact us today!
Who is Egan Energy Communications?
EEC is a national, award-winning copy-writing firm that works exclusively with utilities and energy concerns. John Egan founded EEC in 2009 to provide clients with high-impact and cost-effective written materials that position clients more favorably with their stakeholders. He brings his passion, expertise and demonstrated skills as a researcher, writer and consultant to all engagements.
More About Us
"A Joy To Work With!"
“I’ve had the pleasure of working with John several times, notably as he has spoken several times at the Edison Electric Institute Strategic Issues Roundtable. He has a great background in communications, customer satisfaction, and innovative utility programs. He is a very good facilitator and public speaker. John is thoughtful, able to focus on the details as well as the big picture, and a joy to work with!”
Brian Farrell | Edison Electric Institute
The Latest EEC Perspectives
Twice a month John Egan shares his insights on a wide range of utility communications and marketing topics: crisis communications, price increases, customer communications, messaging, communications channels, employee engagement, turning complex topics into understandable copy, utility marketing, branding and advertising. His blog posts all further our mission to help utilities and energy companies turn their stakeholders into advocates.
Blog, Utility Communications, PowerPoint Rules
PowerPoint & Video Conference Calls: The Rules Haven’t Changed
Someday (hopefully soon) life under COVID-19 will end. When that day comes, many of us will be able to leave our home offices and return to our company’s corporate offices. We will swap video conference calls for real face-to-face inte...
Blog, Customer, Utility Communications, Utility Customer Satisfaction, Customer Satisfaction
Customer Satisfaction: Fixing Small Problems Before They Become Big Ones
Denial, the old saying goes, ain’t just a river in Egypt. That rattling sound you hear when you drive your car? Ignore it — maybe it will go away. That pain in your back? Probably caused by sleeping in an awkward position last night....
Blog, Crisis Communications, Utility Communications
Easing Anxieties and Meeting Needs: Communications Tips During COVID-19
The COVID-19 pandemic has upended life across our society and economy. Energy-company communicators are scrambling to keep up with the changes that are roiling our lives each day. Doubtless some communicators are dismayed when they can...
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