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Customer
Communications

EEC Blog Posts

Non Traditional Pricing
Low-Cost, High-Impact Customer Energy Education
Ami: Be “Smart” About Advanced Meter Communications
Getting Outside Yourself: Customer Communications
Customer Outreach: You Reap What You Sow
Utility Customer Messaging: Leaders Go First
Stakeholder Engagement: Build Bridges Before You Hit Walls
Customer Communications: Reaching Customers’ Brains Through Their Hearts
Community Relations: Do the Right Thing, Then Talk About It
Promoting Energy Safety to Your Customers? How to Breathe Life into Your Marketing
Time to Rev Up Your Clean Energy Communications for Customers

Other Resources

Future-Proofing Your Utility with an Improved Customer Experience, Questline Digital
City of Palo Alto Utilities (CPAU) Customer Brochure
Driving Member Satisfaction, and Lowering Costs, with Personalized Video Messaging, Apogee Interactive, Inc.
Changing Up Customer Communications (EEC Case Webcast)
The EEC Way: Outside Perspective, Industry Expertise (EEC Case Study
Best-Practice Research on Communications Channels (EEC Case Study)

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  • 1361 Lambert Circle Lafayette, CO 80026

Contact:

Address:

  • 1361 Lambert Circle Lafayette, CO 80026

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