If you’ve never worked in the news media, or in a utility media relations department, it may be hard to understand why some utility-related stories are covered and others are not. You may (or may...
Bad media relations practices, like death, taxes, and the poor, apparently are inescapable among utility communications practitioners. A good bit of my work at EEC is energy journalism, which means I regularly interact with utility...
Whew! The 2024 election is finally behind us and we can get back to our day jobs as utility communicators and marketers. Generative artificial intelligence (AI) in the form of chatbots like ChatGPT, Scribe, and...
Jim, my neighbor, was stealing catalytic converters. Sally, another neighbor, gave out poisoned candy for Halloween. And my son’s friend Ted was selling Oxy at local high school football games. So said posts in our...
Many utilities continue to struggle to find the single best way to communicate with employees. The employee communications challenges of a single-city municipal utility are, of course, different from a large multi-state one or even...
Credit: Bingo Baker Buzzwords are like plaque in your arteries: over time, they build up to the point where clear thinking, or arterial blood flow, is impeded. Left unchecked, buzzwords can kill clear thinking in...
