The Last 20 Posts
- Customer Communications: Reaching Customers’ Brains Through Their Hearts
- Better Public Speaking: 6 Tips, 6 Sins and 1 Golden Rule
- Utility Communications: How to Stay Out of the “Smart-Talk” Trap
- Crisis Communications: What’s Brewing Inside Your Utility?
- Utility Marketing: Cash on the Barrel or Cash Down the Drain?
- Battling for Employees’ Hearts and Minds? Don’t Lead with “Reliable, Affordable and Safe”
- Effective and SUCCESful Messaging for Utilities
- The Simple, Enduring Truths of Crisis Communications
- You Wanna Be Right, or Understood, in Your Utility Customer Communications?
- Is Your Utility Brand Trustworthy?
- Employee Communications: Showing Your True Colors on Day 1
- “Holy Kilowatts, Batman!” So What’s Your Story?
- Utility Communications: Don’t Overlook (Or Shoot!) The Messenger
- Another Copper Bullet in the War Against Utility Scams
- Utility Marketing: Creating a Value Proposition That Resonates
- What if Plato was Your Energy Communications Consultant?
- Utilities, Do More Face-to-Face Public Engagement!
- Utility Communications: Don’t Play Word Games on Price Increases
- Utility Communicators: Where Were You the Day the News Died?
- Warmest Holiday Wishes from EEC
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