Archive for the ‘Effective’ Category

Better Public Speaking: 6 Tips, 6 Sins and 1 Golden Rule

Does the photo look familiar? It might. I used it five years ago to illustrate this blog post on how to become a more effective public speaker. I attended several industry conferences earlier this year and found the same public speaking sins were still being committed that caused me to write this piece back then. […]

Utility Communications: How to Stay Out of the “Smart-Talk” Trap

When was the last time you did a 540°? What hill are you willing to die on? Have you ever used “architect” as a verb? Do you have enough bandwidth to growth-hack the analytics? If you answered “yes” to any of these questions, you may have fallen into The Smart-Talk Trap. Some organizations reward people […]

Another Copper Bullet in the War Against Utility Scams

Did you participate in Facebook’s recent “10 concerts” meme? You know the one — Facebook users were invited to list nine concerts they actually attended and one they didn’t. Their FB friends were asked to guess which one was not, in fact, attended by that person. The meme swept through FB-land like wildfire, drawing millions […]

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