Archive for the ‘Crisis’ Category

Crisis Communications: What’s Brewing Inside Your Utility?

“Do you ever speak on utility crisis communications?” Barry Moline, executive director of the California Municipal Utilities Association, asked me in a recent phone call. I told him I did. He asked if I could speak on that topic at CMUA’s annual conference. I told Barry I would be delighted. Readers interested in my take […]

The Simple, Enduring Truths of Crisis Communications

Listening to Bruce Hennes’ talks on crisis communications for utilities, I was reminded of a long-ago quip attributed, as best as I could recall, to Pierre Salinger (right), former press secretary to President John F. Kennedy and a print and broadcast reporter. “The truth can be complicated,” I remember reading him saying. “Sometimes, it’s easier […]

Look Inward, Utility Communicators, to Prevent Your Next PR Crisis

Aaron Sorkin is an acquired taste. I get that. But whether you like your Hollywood honchos to be red-meat Republicans, like Clint Eastwood, or dyed in the (blue) wool Democrats like Sorkin, you can’t help but admire Sorkin’s rare talent. “A Few Good Men,” starring Jack Nicholson, Tom Cruise and Demi Moore, was his first […]

Powered by P1P