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Messaging
EEC Blog Posts
Low-Cost, High-Impact Customer Energy Education
Ami: Be “Smart” About Advanced Meter Communications
Utility Customer Messaging: Leaders Go First
Repetition, the Secret Sauce of Message Discipline
A Tutorial on Messaging from Derek Jeter
Effective and SUCCESful Messaging for Utilities
Other Resources
Best Practices in Complex Issue Messaging
(EEC presentation at APPA Customer Connections Conference)
Driving Member Satisfaction, and Lowering Costs, with Personalized Video Messaging,
Apogee Interactive, Inc.
Face-to-Face Communications Is A Powerful, Post-Digital Communications Tool,
Natural Gas & Electricity
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