Making information about outages, efficiency, and billing available to customers in a timely and consistent manner is an important part of the customer service experience for an energy company, but First Energy, based in Akron, Ohio, and one of the largest utilities in the nation with 4.5 million customers, believes that providing up to date and conveniently accessible financial information is also important. Enter the free app, “First Energy,” recently released for their customers with iOS devices. The app delivers share prices, dividend yields, annual reports, and other financial information in real time, as well as news items and calendar events.
Read the full article here: First Energy’s Mobile App Focuses on Finance