Archive for July, 2017

Utility Communications: Don’t Overlook (Or Shoot!) The Messenger

When I write or speak about utility communications, I tend to focus on the “message” part of the communications process, i.e., which words should be used and which ones should be avoided in order to achieve a desired result. Like this post. And this post. Last month, when I spoke at the American Public Power […]

Powered by P1P