Utility Crisis Communications: Q&A with an Expert | Part 1
From wildfires in Hawaii to hurricanes in Florida, and sweltering heat, ice storms, boil-water notices, tornadoes, and extended service outages everywhere in between, 2023 has provided many crises (or near crises) on which utility communicators must communicate. That’s why we sat down with Thomas Fladung (below), managing partner at Hennes Communications, a crisis communications firm, […]
