• EEC’s U.S. Clients

    EEC's U.S. Clients

  • Archive for the ‘Utility Communications’ Category

    Utility Communications: Don’t Overlook (Or Shoot!) The Messenger

    When I write or speak about utility communications, I tend to focus on the “message” part of the communications process, i.e., which words should be used and which ones should be avoided in order to achieve a desired result. Like this post. And this post. Last month, when I spoke at the American Public Power […]

    Another Copper Bullet in the War Against Utility Scams

    Did you participate in Facebook’s recent “10 concerts” meme? You know the one — Facebook users were invited to list nine concerts they actually attended and one they didn’t. Their FB friends were asked to guess which one was not, in fact, attended by that person. The meme swept through FB-land like wildfire, drawing millions […]

    Utility Communicators: Where Were You the Day the News Died?

    Where were you the day the music died? For those of us of a certain vintage, we may recall Don McLean’s song about that awful day when a plane crash killed rock stars Buddy Holly, Richie Valens and J.P. Richardson, also known as the Big Bopper. McLean felt rock & roll would never be the […]

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