Is Long Island Power Authority the Worst Utility in America?
Scoring only 552 out of a possible 1,000 points in a recent JD Power & Associates customer satisfaction survey, Long Island Power Authority (LIPA) finished in last place among 126 U.S. major utility companies. The score represents a 30 point drop from last year. Major storms, including Hurricane Irene, led to the company’s failure to […]
