• EEC’s U.S. Clients

    EEC's U.S. Clients

  • Posts Tagged ‘base rates’

    The Danger of Detail – Use “Prices,” Not “Rates”

    Most energy utilities – electric, gas and combinations – are increasing the price of their service these days. OK, let’s stop there. Yes, I said, “price,” not “rates.” That’s a conscious word choice I recommend, because “price” is more customer-intuitive than “rates.” Don’t believe me? Take off your “utility communicator” hat, put on your “consumer” […]

    Powered by P1P