Utility Media Relations: How Do Your Practices Compare?

If you’ve never worked in the news media, or in a utility media relations department, it may be hard to understand why some stories are covered and others are not. Utility leaders may think favorable news media coverage is nice but not necessary. In reality, it is indispensable, particularly as providers of electricity, natural gas, […]

Community Relations: Do the Right Thing, Then Talk About It

In Psalm 30, it is written, “Weeping may last through the night, but joy comes with the morning.” Thirty centuries later, in a distinctly secular pop song, Maureen McGovern sang: “There’s got to be a morning after, If we can hold on through the night. We have a chance to find the sunshine, Let’s keep […]

Quick Hits for Utilities: Boosting Trust, ESG, and Communications

People are exhausted — physically, mentally, emotionally, and financially — after spending two years in the COVID-19 pandemic. We don’t really need survey data to prove that, do we? And by “people,” I mean utilities’ customers, employees, and other stakeholders like investors, community leaders, and suppliers. So basically everyone. Despite Popular Exhaustion, People Still Trust […]

Career Advancement at Utilities: Tips for Women from Women

Roughly six in 10 subscribers to EEC Perspectives are women. Many of our most engaged readers are women. So we asked some female practitioners of utility communications and marketing to share their ideas on how women can succeed and advance in their chosen profession, based on their experience. And by hearing the unvarnished thoughts of […]

The First Step to Getting Better Media Coverage

I recently wrote a series of articles on decarbonization for a new energy platform, EnergyTech, that caused me to get out of my utility lane and interact with corporate energy managers at commercial, industrial, and institutional organizations, such as healthcare centers, manufacturers, schools, and government agencies. Scheduling those interviews typically involved sending an interview request […]

Utility Communications and Marketing Tips from the Trenches

Roughly 60% of subscribers to EEC Perspectives are women, and many of them are in a relatively early stage of their careers. For that reason, we asked three women at NorthWestern Energy to share their views on skill sets and career paths in communications and marketing within a utility, internships, innovative approaches to organizational design, […]